You are a technology reseller supplying a major cloud-based service provider with the vital IT equipment they need to launch their network in a new country. Consider the excitement that surrounded Netflix when their video-on-demand streaming service first began to globalize. With the date set and users around the nation preparing to login and take advantage, not to mention the hundreds of thousands of dollars spent on preparation (app development, marketing), it’s important that there are no surprises. Imagine then that after careful planning, the equipment required to transmit the signal has the misfortune of getting held up at the receiving country’s border; crippling lead times, and procuring great costs to both you and your client. What’s even more pressing is that both your and your client’s reputation are at stake.
Cross-border transactions are multifaceted; even if careful measures are taken, it is possible for the smallest miscalculation or oversight to generate costly delays. When adhering to a deadline is top priority, you cannot afford for a shipment to go awry. This is why many resellers choose to put their trust in a global distribution partner. These companies specialize in seeing that highly sensitive equipment and controlled-use goods cross borders safely, on time, and in compliance with the law. They are experts in obtaining the correct permits, ensuring document accuracy, and will even act as the Importer of Record for countries that require one to take responsibility for the delivery upon arrival, and many regularly deal with assets coming in at $10,000 to $100,000. There is however one company that takes an even more hands-on approach.
TecEx.com offers Importer of Record services and also offers you access to on-the-ground personnel ensuring your shipment gets to its destination upon clearance; they will work with your forwarder or freight service of choice, seeing the transaction through. Furthermore, an online portal grants you access to an import tracker, direct communication with your service executive, real-time updates, and quotes for any of the 136 countries with which the company holds a point of presence. There is also the added benefit of import tax recovery for shipments made to 40 of these countries, saving you or your client this expense where available. Finally, this partner promises to only charge you the landed cost quote, in case the receiving country’s regulations change once the goods arrive.
When new media giants breaking into the international market are met with eager anticipation from their customers, and the rapid consumption of their services after launching, it is imperative that those who provide them with the infrastructure to do business meet deadlines without excuse or delay. Safeguard against inconvenient hold ups at the border by allowing a global distribution partner to do the leg work, acquire necessary documentation, and see the delivery of your goods through. By working with an expert, you can be confident that your assets will be handled professionally with best lead times, keeping you in high standing with your clients the next time they decide to expand farther.