Bestselling author and renowned management consultant Subir Chowdhury is best known for having transformed the quality of the products and processes at many of the world’s leading manufacturers over the past two decades. But despite his remarkable and award winning success, his work has left him with a burning question. Why is it that some organizations improve only incrementally, while others improve 50 times that? The ideas and training are the same. What is the difference?
In his empowering new book, THE DIFFERENCE: WHEN GOOD ENOUGH ISN’T ENOUGH (Crown Business, On Sale 2/21/2017), Subir Chowdhury reveals that what distinguishes one organization from another is its culture — its people. The best processes and training programs in the world will not succeed, unless organizations nurture the skills, loyalty and passion of the people who make up their workforce—from the C-suite to the shop floor. Drawing from examples in his own life and career, Chowdhury illustrates why having a “caring mindset” is essential for both personal and professional success. He asks:
- What do you lose when you or the people around you seek the easy way out because you are afraid to be straightforward?
- Is there someone at home, at work, or in your community with whom you cannot empathize? If so, are you truly listening to that person?
- Do you communicate clearly and often with your colleagues that “good enough is not good enough”? Do you incorporate that message into your daily life?
A powerful guide to living a successful life and career, The Difference will inspire you to care more deeply about what matters most.
SUBIR CHOWDHURY is one of the world’s leading management thinkers and consultants, who works with Fortune 500 companies to improve their processes, operations, quality and performance. His clients saved billions of dollars by deploying process improvement methodologies. He is the bestselling author of The Power of Six Sigma, and The Ice Cream Maker. Chowdhury lives in Los Angeles.