Even though a lot of workplace communication takes place through emails and in-person conversations, conference calls are still very important.
In fact, nearly half of all workplace meetings take place via conference call.
If your business isn’t taking advantage of the conference call, then it’s time to start.
But how does a conference call work? And why are they so important?
Read on to find out!
How Does a Conference Call Work?
A conference call is a telephone call that takes place between several people at the same time.
Many businesses use conference calls as meeting tools. Or, they use them as a way to relay information to a large number of individuals. There are two main types of conference calls:
- Meet Me: This is when each participant dials a number to join the call
- Ad Hoc: This is when a moderator calls each participant to get them on the call
Conference calls connect people through a server that acts as a telephone and can answer multiple calls at the same time. This server is known as a “conference bridge.”
A company can have its own conference bridge, or it can set up a contract with a service that provides conference call-hosting. Many providers offer add-on features, such as call-recording, polling, or in-call operators.
If you wish, you can even sign up for a VoIP telephone, which will allow you to host the conference call yourself without the use of a server.
Some companies offer unlimited conference call options, while others have a set amount of calls you can purchase.
Because of all the different features available, it’s important to do your homework before you choose a conference call hosting plan.
Importance of Conference Calls
So, why are conference calls so important? Let’s take a look at some of the top benefits that conference calls offer.
They Save You Time and Money
If your employees are scattered throughout the country, it can be very difficult to relay information in an efficient manner.
So, instead of wasting money and time on travel to get everyone together, you can communicate with everyone you need at the push of a button.
Simplicity
Conference calls allow you to leverage a piece of technology that everyone is already familiar with: the telephone.
While other online collaboration tools come with a learning curve, joining a conference call is as simple as dialing a number.
Mobility
These days, anyone can join a conference call through their smartphone.
This makes it incredibly easy for employees who work from home or are on-the-go to stay in the loop with company information through conference calls.
Are You Ready to Make the Call?
As you can see, conference calling is a simple process that offers mfany benefits to your company.
And now that we’ve answered the question “How does a conference call work,” it’s time to set up your system and start dialing.
To learn more ways to boost your business, be sure to check our blog often for updates!
