Customer reviews have a profound effect on consumers’ buying trends. When purchasing a product online, most people check the product’s online reviews before making an informed decision. Needless to say, having many positive reviews will help promote your business and push your brand out there. It definitely pays off to acquire good online reviews for your products – studies suggest that the majority of consumers trust online product reviews the same way they trust endorsements from friends and family.
There are numerous companies that can help feature your exquisite customer reviews. However, few come close to Dealdash Sitejabber Reviews.
Here are five tips to working with a company to give your business amazing reviews:
1. Create quality content
5-star ratings are not just handed on a silver platter – you have to create top-quality products and rich content before gaining praise and prominence. Consumers want to know how your product works, its benefits, drawbacks and comparisons with other similar brands. Create honest reviews about your products. Customers like associating with brands they can trust.
2. Learn from the negatives
It’s often said that a rotten apple spoils the barrel. However, this doesn’t necessarily ring true for online product reviews. It’s virtually impossible to satisfy each and every customer with your specific brand. Censoring all your negative reviews is not only considered a dishonest business practice, it also strips your product site of its authenticity. Here’s a better way to deal with them: respond to negative reviews in an efficient and constructive way. Come up with helpful solutions that will satisfy the critics. This will further solidify your customer loyalty immensely.
3. Ask for product reviews promptly
Don’t sit back and wait. Customers are more likely to offer you immediate feedback on services rendered. When you delay your review request for too long, the probability of getting significant reviews diminishes quickly. A wise business owner always strives to derive the best value and expand his/her customer base. Therefore, soliciting reviews during and after service delivery will yield better completion rates compared to all other review solicitation techniques.
4. The more reviews, the better
Studies suggest that getting more customer reviews for your business helps to boost brand outreach. This is in cognizance to the fact that online reviews enhance the credibility of products by providing a sort of social proof. It’s a queer phenomenon that has gradually been assimilated into consumer spending behavior. If you currently have zero reviews, your business conversion rates will improve dramatically when you increase this number to 15 reviews. Raising your reviews to 50+ will have more delightful effects.
5. Share your reviews across different platforms
Every review you get drives you closer to turning potential customers into happy business promoters. Try sharing your online reviews on various social networks as well as a variety of media. For instance, you could share your product reviews via email promotions, YouTube videos and blog posts. Using third-party review sites is a splendid idea if you wish to showcase your reviews and attract more customers.
