Rising Costs in Veterinary Care Leads to Insurance Innovation

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Over the last decade pet healthcare has caught up to human health care with many new advancements for treatments and surgeries. And while the advancements have increased, unfortunately, so have costs—putting vital treatments out of reach for most pet owners.
Made for today’s user, Figo is simplifying the insurance process so pet owners can experience peace of mind at an affordable price. Not only are their plans customizable, but their free mobile app makes it easy to submit claims, view medical records, and find vets in seconds. 
 
“Savvy customers are tired of wading through confusing claims paperwork and dealing with plan restrictions,” states Figo CEO Rusty Sproat. “Pet parents just want to take care of their pets without being taken advantage of, and are demanding access, value, transparency, and usability.”
 
This is why Figo Pet Insurance:
  •  covers all non-pre-existing illnesses or injuries;
  • has an unlimited plan with coverage that has no limits on claim payouts;
  • reimburses up to 100% of the actual vet bill;
  • accepted at any licensed veterinary practice, emergency hospital, or specialist; and
  • has a yearly deductible instead of the traditional (and more expensive) “per condition” deductible.

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When a pet starts suffering from hip dysplasia, owners are looking at $5000 on average for treatment. But according to a 2015 Bankrate.com study, a significant minority of US households lack the funds to pay even $1000 towards an unexpected expense.


While US spending on pet healthcare has nearly doubled over the past 10 years thanks to numbers like these, Figo customers won’t feel the burn. Owners can keep their emergency funds for another day and pay just a small monthly fee for complete coverage.

Join Figo on Oct. 4-5, at Dreamforce 2016 in San Francisco, as they showcase their cloud-based platform and discuss their innovative approach to customer service.

Dreamforce is the world’s largest software conference, and the destination for discovering inspiring startups. This year they’ve singled out Figo, among approximately 35 other startups from around the world, to be featured in their exclusive Startup Valley event.

“We are thrilled to be part of Dreamforce and to be able to share our experience with a larger audience,” said Figo founder and CEO Rusty Sproat. “Having come out of a Google Tech Hub [Chicago’s 1871], we built our company using a no-stack approach. Salesforce has been an integral part of how we have been able to scale and transform the customer experience.

Figo is an exciting new contender in the pet marketplace that has melded their proprietary Pet Cloud technology with affordable pet health insurance.

Some features of the Figo Pet Cloud include:

  • Upload and access medical records, vet bills, pictures and other important files
  • Receive vaccination, appointments and important reminders
  • Find groomers, hotels, daycare, parks and pet friendly businesses in seconds
  • Online Pet Profiles, digital tags and group texting to reunite lost pets faster
  • File a claim via your smartphone and get paid electronically

“Figo is all about making life easier for people and their pets,” explains Sproat. “From day one, we set out to start a company that would entirely change the way we manage our pet’s lives and health. The Pet Cloud puts the entire life of your pet in the palm of your hand, and our healthcare plans are simple and easy to understand.”

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On Tuesday, Oct. 4, starting at 12:30 p.m., Figo VP of Sales and Operations Justin Lyons will be speaking on the Dreamforce panel How can small businesses crush the competition in customer support? at the San Francisco Marriott Marquis Hotel, Foothill F.

On Wednesday, Oct. 5, Figo will be fielding questions on entrepreneurship, their technology, and how they use Salesforce to thrive, at Dreamforce’s Startup Valley located on the 1st Floor of the Moscone West.

About Figo

Born in a Google Tech Hub—Chicago’s premiere 1871 incubator for digital startups—Figo is the first lifestyle and technology brand to meet the demands of the 21st century pet owner. Their straightforward mobile experience melds innovative cloud technology with affordable and easy to understand insurance. Figo has been featured in Crain’s Chicago Business, Inc. Magazine, Fortune, The Chicago Tribune, and on NBC. Recently, they received the 2016 SMA Innovation in Action Award.

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