Customer service is a company’s professional quality that puts great companies ahead of the ordinary kind. The experience you leave your target customer with will raise the bar for competitors and have you receiving purchase requests from future word of mouth clients.
We all know the saying ¨the customer is always right¨ and the ´Know it all hero´ definitely knows it all too well. First to show his face of the less than pleasant personalities that goes to show that not everyone makes a great customer.
We’ve all been there before, the mystery shopper is usually a welcome sight, but a nosey little ninja can really get to you.
The ´Penny Pincher´ will try to barter with you as if you were a stall at the Grand Bazaar in Turkey. We don’t want to lose a sale but only sell you for the best price possible.
A customer louder than an opera singer goes by the tag of ´Langry´ short for loud and angry. A noxious mixture, this customer is just annoyed at everything and determined to take it out on you.
Read on this infographic by The Website Group to discover more about the 4 personalities that prove not everyone is a great customer with solutions on exactly how to conquer them all!
