Modern times have entirely transformed the way we view and experience the world. Progressing rapidly is impossible without the services of a leading IT support company.
Did you know that the information technology (IT) sector in the UK is worth almost £184 billion? In addition, did you know that London ranks as the second most connected place for tech globally, after Silicon Valley? That is right! Moreover, as global IT spending is all set to go beyond $4 trillion in 2021, ― an increase of a whopping 8.6% from 2020, according to a recent projection report by Gartner, Inc. ― we can expect the United Kingdom to spend even more on it.
Undoubtedly, IT support companies play crucial roles in tackling the ever-growing problem of cybercrime. They help protect customer data and confidential information from hackers along with avoiding data leaks, ransomware attacks, phishing, spamming, and other cyber threats. As a result, this has escalated growth in the demand for tech services along with the emergence of more IT support companies.
Significance of IT Services in Fighting Against Cybercrimes
Information technology services help businesses fight cybercrime, as it is not going away any time soon. Cyber security is top of mind for companies and corporations all across the UK. While millions of individuals and businesses rely on internet-connected devices, malicious attackers continue to take advantage.
In the present scenario, sensitive data is continuously at risk where IT services and advanced technologies protect it from getting into the wrong hands. Certainly, the digital world is complex, and just like that, there are countless potentials for a security breach. As the digital footprint continues to grow, it is essential to take robust measures to prevent it from happening in the first place.
Now is the time when we need to be on high alert. The UK is far away from immunization from cyber-crime and feels the effects of various threats such as data breaches, ransomware attacks, spamming, and online fraud.
CyberEdge 2021 Cyberthreat Defense Report (CDR) offers extensive insight into cyber security where in the UK, more than 85% of businesses experienced some forms of cyber attacks. It also revealed that 71% of UK organizations dealt with ransomware attacks over 12 months.
According to Redseal B2B research, 33% of UK companies admit to losing customers after data breaches. Another Forrester study found that 38% eventually lost business due to numerous security issues. Moreover, data breaches in the UK cost an average of $3.86 million per breach, according to IBM.
Why Is Cyber Security Critical for Businesses?
If you think that only governments, official authorities, or nations need to be on the lookout for cyber-attacks, then think again. The corporate sector is equally under threat and needs proper attention to tackle vulnerability to such threats. This is exactly why businesses need to take all the appropriate steps to keep their security check on point.
Additionally, it is not the big multinational giants, but businesses of all sizes that need a strong defence system to face cyber-attacks. Even though the future is unpredictable, it is always wise to plan for action if hackers decide to attack.
IT Support Company Services
There is no denying the fact that IT support services are some of the hot cakes of the market these days. Here is the list of IT support services that numerous companies, businesses, and even individuals make use of in the modern digital world. We rounded up five IT support services in this list, so be sure to keep reading:
Network and Infrastructure Management
The IT support company is behind every equipment or network set up in your building, making it your go-to for purchasing computers, programs, software, and systems. Additionally, they also offer assistance in setting up wired or wireless Internet connections and other telecommunication networks.
Most IT support companies provide asset maintenance and management services like upgrading current software, repairing systems, and replacing damaged equipment. Simply put, they offer cyber security solutions to protect your business’s critical data and infrastructure from digital attacks.
Network Security
Undoubtedly, data is the backbone of all businesses. It is a valuable resource helping businesses make informed decisions, strategies, and actions plans. However, data also comes with huge responsibilities. Companies need to take proper actions to ensure that their data does not end up in the wrong hands.
The IT support companies are responsible for keeping sensitive and confidential data safe at all times. IT support companies often deploy cyber security measures, such as keeping logs to deliver utmost protection.
Data Storage and Management
Another important service is data storage and management. Many IT service providers establish servers and databases to host the company’s data. Not only this, but they also develop effective techniques and strategies, that result in easy access to stored data from anywhere in the world.
Cloud Services
Indeed, cloud services are increasingly gaining popularity among companies and businesses. They offer cost-effectiveness, higher efficiency, and greater performance. Cloud services increase businesses’ access to almost everything with just their fingertips. Besides this, the security protocols and access control strategies implemented through cloud services are better than traditional physical storage options.
Data Backup
No matter how robust your data security protocol may be, it is always at risk, and data leaks can occur at any time. In addition, when data is so critical for businesses, it is essential to take it seriously and invest in a good backup option.
The IT support company offers to make a copy of a business’s data and save the data offsite. This allows them to recover the data in case needed.
Final Thoughts
2021 was the most disruptive year when it comes to cyber threats and attacks. Ransomware affected the infrastructures of governments and businesses. In addition, this disruptive global trend continues to gain plenty of attention.
Moreover, half of all the businesses in the UK employed just a single person to maintain the firm’s cyber security. Hence, this highlighted the need to outsource their cyber security to companies offering a vast range of IT-related services.
Briefly, no matter what scope or context of a business, the services and solutions of an IT support company can take the business on the path to success.
