Retail is rapidly entering a new era, and it is no longer limited to shopping but is becoming a period of introducing artificial intelligence, automation, and deep personalization. This is why custom retail software in this digital age of shopping. According to Entrepreneur UK, the combination of AI solutions, analytics, and a value-based approach to brands determines a business’s success.
According to Entrepreneur UK, in 2025, artificial intelligence and automation will determine who will stay in the game. Companies that can quickly adapt and combine online and offline channels will have a better chance of developing and growing profits.
This article will list the 20 best custom retail software development companies that help retailers around the world create scalable, intelligent, and profitable solutions using eCommerce platforms, IoT systems, or AI personalization. Let’s take a closer look at the best development companies.
1. Computools
Computools heads this list of recognized leaders in custom retail software development services thanks to its expertise in turning digital solutions into real business value. The company helps brands to grow faster by building scalable commerce platforms, unified omnichannel systems, and AI-powered customer experiences that make every interaction more meaningful.
Having experience across retail, logistics, finance, healthcare, and energy sectors, Computools helps clients on the way to digital transformation: from modernizing POS systems and digitizing stores to creating predictive analytics tools and AR try-on apps that reduce returns and increase customer trust.
Highlights:
- 250+ engineers
- 400+ delivered projects
- 20+ retail & eCommerce solutions
- 2020–2025 IAOP Global Outsourcing 100, covering 5 years
- ISO 9001 & ISO/IEC 27001
- Trusted by Visa, Epson, IBM, Dior, Bombardier, and the British Council
2. Taazaa
Taazaa helps companies build digital products that put people first. Mixing empathy with engineering, the team builds custom retail software that is AI-driven and user-centric to simplify operations and drive measurable ROI.
Taazaa supports startups, mid-sized businesses, and enterprises across eCommerce, mobile apps, data analytics, and DevOps to scale their digital presence and grow.
Highlights:
- 15+ years in software development
- 250+ experts worldwide
- Offices in the US and India
- Trusted by Goodyear, Cleveland Clinic, and Parker
3. EXLRT
EXLRT builds digital experience platforms, custom software, and AI-powered tools that help companies connect with customers, manage content effortlessly, and deliver personalized, data-driven experiences at scale.
Whether enhancing CMS and eCommerce platforms, implementing AI-driven automation, or creating scalable enterprise integrations, EXLRT focuses on technology that feels effortless for users and the businesses behind it.
Highlights:
- 25+ years in digital technology
- 100+ engineers and consultants
- Offices in the Netherlands, USA, and Serbia
- RWS Tridion, Sitecore, and Kentico Partner certified
- Trusted by Fortune 2000 brands such as Turkish Airlines, Starbucks, Disney
4. Warp Development
Warp specializes in software architecture, design, engineering, managed IT services, and also building custom systems, e-commerce platforms, CMS solutions, and AI applications that drive efficiency and scalability.
As far as custom retail software goes, Warp delivers scalable solutions that connect e-commerce, POS, inventory, and order management with AI-powered personalization, demand forecasting, and analytics, helping brands modernize how they operate and create more meaningful experiences for their customers.
Highlights:
- 23+ years in business
- 100+ experts across 4 global offices
- Expertise in Software Architecture, UX/UI, AI, DevOps, and Managed IT
5. Rootstack
Rootstack has been delivering custom products, such as custom retail software, and team extensions for clients for 14+ years. The company helps retailers modernize core systems, POS, inventory, eCommerce, and CRM, and layer AI for demand prediction, personalization, inventory optimization, and dynamic pricing. Engagements emphasize agile delivery, clear communication, and support to ensure smooth operations and stack improvements.
Highlights:
- 14+ years in operation
- 350+ projects delivered
- 95% client satisfaction rate
- 80+ technologies covered
6. Emergent Software
Emergent Software supports retailers and eCommerce brands in modernizing their digital ecosystems through Azure-based cloud migration, ERP & POS integrations, and Power BI analytics.
The company builds custom inventory, pricing, and customer engagement systems that help retailers control operations, forecast demand, and deliver secure omnichannel experiences powered by Microsoft technologies.
Highlights:
- 20+ years in business
- Microsoft Cloud Solution Partner (CSP)
- 24/7 support & managed services
- Recognized among the Top Custom Software Developers in the US
7. Instil
Instil is a software engineering consultancy helping global technology companies enhance delivery and elevate engineering excellence. Leading tech brands trust Instil to drive innovation through product engineering, cybersecurity, and AI-powered solutions.
Its work ranges from modernizing eCommerce platforms like Trafalgar Tickets in under four months to enabling engineering teams worldwide through hands-on mentorship and training.
Highlights:
- 20+ years in business
- HQ in Belfast, clients across 15+ countries
- ISO 27001 certified, AWS Select & JetBrains Partner
- Digital DNA “Company of the Year” 2022
8. Mercury Development
Mercury Development delivers high-quality mobile apps, web platforms, and custom enterprise software. Guided by the values of Quality, Experience, and Transparency, Mercury has become a trusted partner for startups and Fortune 500 brands alike, from Google and HSBC to Fitbit, Burger King, and Monster Energy.
The company develops for all major platforms: iOS, Android, Web, and Desktop, combining expertise in AI, IoT, and machine learning with a proven track record of delivering projects on time and within budget.
Highlights:
- 26+ years in business
- 2,500+ projects delivered
- 450+ full-time engineers
- 50M+ active users of Mercury-built apps
- Trusted by Google, HSBC, Burger King, and Fitbit
9. ENDERTECH
Endertech has been helping brands grow online since 2000. The company builds custom eCommerce platforms, web apps, and ERP-integrated systems for retailers who want beauty and performance.
With certified Shopify Plus and Magento developers, Endertech delivers fast, conversion-focused storefronts backed by long-term technical support and marketing expertise.
Highlights:
- 25+ years in business
- 20+ in-house experts
- 500+ successful projects
- Certified Shopify Plus & Magento Partner
- Clutch Top 1000 Global Company (2019–2022)
10. Iron Forge Development
Leading commercialization partner that turns software ideas into revenue. Iron Forge blends discovery workshops, world-class UI/UX, and full-stack web/mobile to ship products that scale, plus VR/AR, IoT, blockchain, HIPAA-ready, and ERP (NetSuite/Oracle/SAP) integrations.
Conversion-first storefronts and mobile apps, headless/ERP-integrated commerce, and AR product experiences to boost engagement and basket size from MVP to enterprise launches.
Highlights:
- 100+ mobile apps launched
- 100s of software products shipped
- 100,000+ users served
- DesignRush Top Agencies in 2024
11. Temy
Temy builds AI-powered, dedicated software teams that assist startups and established companies ship products faster.
In e-commerce, Temy offers plug-and-play teams for retailers and DTC brands: performance tuning, headless storefronts, native apps, personalization (recommendations, dynamic pricing), and deep integrations (OMS/WMS/ERP, payments, fulfillment).
Highlights:
- 10+ operating years
- 100+ professionals (84% mid/senior)
- 100+ delivered projects
- 80+ clients across EU/US/Israel
- 85% employee retention
12. Think To Share
Think To Share is a software and web development company that provides high-performance digital solutions to help businesses grow and operate more efficiently. Think To Share creates smart retail and e-commerce platforms that drive sales, engagement, and brand visibility.
Its AI-powered CRM and ERP systems, custom e-commerce websites, and omnichannel solutions help retailers make shopping more personalized, automate operations, and boost conversion rates.
Highlights:
- 8+ years on market
- 300+ clients served across 35+ industries
- 150+ successful projects
- 9/5 client satisfaction on GoodFirms
- 2024 Laracon Hackathon Winner
13. Iversoft
Iversoft helps organizations simplify operations and improve customer engagement through human-centered digital products. Iversoft builds mobile-first retail ecosystems that connect e-commerce, loyalty, and customer analytics for easy omnichannel experiences.
From unique shopping apps to smart in-store kiosks and data-powered personalization, the company helps retailers create experiences that impress customers, simplify day-to-day operations, and build lasting brand connections.
Highlights:
- 16+ years of experience
- 80+ client projects completed
- 100% in-house Canadian development
- Trusted by leading enterprise brands (Audi, Bell, Manulife)
14. Dotsquares
Dotsquares develops next-generation retail and FMCG platforms to boost sales and customer engagement. The company builds custom ERP and CRM systems, AI-powered eCommerce and analytics platforms, and omnichannel retail ecosystems connecting inventory, logistics, and marketing automation.
These solutions enable brands to improve supply chain efficiency, tailor customer experiences, and achieve measurable ROI across all sales channels.
Highlights:
- 23+ years of experience
- 27,000+ projects delivered
- 1,000+ certified developers and analysts
- 3,500+ 5★ reviews across Clutch, Trustpilot & Google
- Global presence across 6 countries
15. Orases
Orases is a custom software development and AI consulting firm that helps organizations solve complex challenges and accelerate growth. Orases builds modern retail ecosystems from e-commerce and CRM to ERP, inventory, and order management systems to help brands optimize operations, improve conversion rates, and enhance customer experiences.
Its AI-driven data management, analytics, and UX design empower retailers to automate workflows, personalize engagement, and scale faster.
Highlights:
- 25+ years of experience
- 950+ clients
- 96% client retention rate
- 100% U.S.-based team
16. WeSoftYou
WeSoftYou develops next-generation retail platforms that automate operations and drive conversions from POS and ERP systems to AI-driven personalization, blockchain security, and omnichannel apps. The company helps retailers modernize tech stacks, optimize inventory, and enhance customer engagement through intelligent analytics and automation.
Highlights:
- 9 years in the IT market
- 36 internal quality standards
- 100+ retail and SaaS projects delivered
- 4 global offices in the USA, UK, Poland, and Ukraine
- 5000, Top AI Strategy Company 2024, Forbes Tech Council awards
- Trusted by the U.S. Government, Fortune 500, Unicorns, YC-backed startups
17. Plego
Plego is an award-winning, AI-driven web, mobile, and software development agency that designs high-conversion eCommerce platforms, AI-enabled customer analytics, and omnichannel apps with predictive insights. The team integrates cloud, automation, and UX design to create seamless digital stores and personalized shopping experiences that boost engagement and sales.
Highlights:
- 20+ years in business building custom retail software
- 5,000+ projects executed
- 100+ AI projects delivered
- 100+ global awards won
- Trusted by Apple, Intel, Gilead, Fitbit, Red Hat.
18. Origami
Founded in 2012, Origami Studios is a software and app development company known for turning bold ideas into scalable digital products. Origami builds next-generation POS, ERP, and order management systems, as well as AI-powered recommendation engines and cross-platform retail apps that enhance transparency, streamline fulfillment, and grow customer satisfaction.
Highlights:
- 12+ years in business
- 1,000+ projects delivered
- 96% customer satisfaction rate
- Offices in the USA, Qatar, and Pakistan
- Clients: Nestlé, J&J, UNICEF, Experian, Domino’s
19. Koombea
Koombea is a world-class digital product development company that builds custom retail software such as mobile and web apps which users love. Koombea develops intelligent retail software that transforms operations and enhances customer experience. Their solutions include POS and inventory management systems, CRM platforms, AI-powered personalization tools, and data-driven analytics dashboards.
As a Shopify and Shopify Plus Partners, Koombea specializes in creating seamless omnichannel ecosystems that boost sales, streamline supply chains, and strengthen customer loyalty.
Highlights:
- 15+ years in business
- 1,000+ projects delivered
- Clients in 20+ countries
- Certified CMMI DEV/3 for process excellence
- Shopify Plus Partner & WooCommerce Expert
20. Kirana Labs
Kirana Labs helps enterprises and startups build functional solutions, modernize operations, and unlock AI-driven insights. In retail, the company develops custom ERP, CRM, and inventory management systems for retail and distribution businesses.
Their AI-powered analytics tools improve operational visibility, automate reporting, and enable real-time insights across sales channels. Retail platforms built by Kirana help brands unify physical and digital operations for faster, data-backed decision-making.
Highlights:
- 10+ years of software development expertise
- 12+ industries served
- 15% increase in development velocity for enterprise clients (e.g., G2Xchange)
- Trusted by ITESM, SISAMEX, BWT EuroWater, G2Xchange, CACHE Interiores
To Wrap Up
All the companies described demonstrate one thing in common: the IT outsourcing market is more focused on partnership, which shapes business results. Each of the leaders has its own specialization, but you can see the power of modern trends in retail, namely the implementation of AI, analytics, and automation. And this direction will only progress.
Therefore, when choosing a service provider, consider not only the price or technology stack but also experience in the industry, strategic vision, and the ability to think about the business categories.
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