The online gaming sector has created several new job roles, particularly in the areas of game development and graphic design. The increasing demand for game developers is evident, with the average salary rising from $88,010 in 2023 to $91,009 in 2024 in the U.S. The country holds 40% of the global workforce in this sector. The video game industry in the U.S. is projected to reach $90.79 billion by 2029. The salaries for graphic designers in the online gambling industry stand at approximately $49,800 annually, while UI/UX designers earn around $86,600 per year. These roles typically require proficiency in graphic design, computer science, or similar disciplines.
Online Table Game Dealers and VR Technologists
Online table game dealers have become integral to the experience offered by online casinos, aiming to replicate the traditional casino atmosphere. Deloitte’s study reveals that Ontario’s online casinos created nearly 15,000 jobs within two years. Growth projections for the online gambling market in Canada indicate it will expand by 6.39% from 2024 to 2029, reaching $5.71 billion by 2029.
Moreover, the U.S. casino gaming market is expected to grow at an annual growth rate/CAGR of 4.53% through 2027, with an annual addition of about 22,200 jobs in gambling services projected up to 2031 by the Bureau of Labor Statistics.
As technology evolves, Virtual Reality Game Developers and VR Experience Designers have emerged. The VR gambling market is estimated to grow by $1.74 billion from 2020 to 2025, with a 53.13% CAGR. This rising demand is attributed to the immersive nature of VR, offering players realistic gaming interactions.
Customer Relationship Management and Digital Marketing
Customer Relationship Management roles are increasingly prominent within the online gambling industry. The CRM software market for global casinos was valued at USD 1.12 billion in 2020 and expected to reach USD 1.68 billion by 2026, with a CAGR of 6.7%. CRM Managers and Social Media Integration Specialists at platforms such as Caesars online casino focus on player engagement and community building.
Simultaneously, the role of Growth Marketing Managers has gained traction. The global online gambling market, valued at USD 63.53 billion in 2022, is projected to grow at a CAGR of 11.7%, reaching USD 153.57 billion by 2030. Enhanced mobile usage and internet penetration necessitate robust digital marketing techniques to attract and retain users.
Emerging Roles: Esports and Responsible Gaming
Esports Betting Managers are now critical to integrating esports with online gaming platforms. The esports betting market valuation was USD 9.75 billion in 2021, expected to reach USD 35.56 billion by 2031 at a CAGR of 13.7%. This role focuses on managing esports betting offerings to appeal to esports enthusiasts.
Responsible Gaming Associates are becoming increasingly necessary as regulatory emphasis on responsible gambling grows. These associates support at-risk players and ensure compliance with regulations, aligning with the U.S. online gambling market’s projected growth at a CAGR of 16.52%, reaching USD 10.98 billion by 2029.
Technical and Analytical Roles
Fraud Analysts are essential for monitoring and preventing fraudulent activities within online gambling platforms. Advancements in AI and machine learning enhance these efforts, vital for the continued growth forecasted in the global online gaming market.
Data Analysts and Business Intelligence Analysts play important roles in deciphering large datasets to inform business decisions and improve efficiency. These positions reflect the increasing reliance on data-driven strategies within the industry.
Technical Support Engineers provide continuous support to ensure seamless gaming experiences, addressing any technical issues that may arise. The necessity for such support is amplified by the rising adoption rates of online gambling platforms.
AI and Machine Learning Specialists are pivotal in enhancing online casinos’ offerings. They develop AI algorithms to personalize gaming experiences, optimize marketing campaigns, and improve fraud detection, supporting the market’s competitiveness and growth.
