Cynthia Wall, LCSW is a therapist, consultant, and the author of The Courage to Trust (
Oakland, CA: New Harbinger Publication, 2005). Starting her own practice and seminar business in 1985 opened her eyes to the complexity of managing personnel in even the smallest of ventures. In her workshops and individual consultations, she helps small businesses translate the successful strategies of larger corporations so they can supervise their employees with compassionate honesty. Visit http://www.cynthiawall.com.