Christy Wilson Delk is a business professor at Rollins College in Winter Park, Florida, as well as a contributing franchise industry writer. With over 15 years of successful franchise ownership, Christy uses her cumulative business and franchise experience, as well as her new book, Adventures in Franchise Ownership, to consult, lead workshops and speaking engagements to teach others how to implement their own 4 Pillars approach to motivate and lead them to higher performance and success. You can learn more at: www.ChristyWilsonDelk.com.