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    Every home-based entrepreneur is, above all else, a sales person. Improve in prospecting skills. Plan a sales campaign. Learn the tools and tactics to be better at negotiating and closing sales.

    By Ron Kaufman, UP! Your Service Founder and Chairman

    Does your team really make service a priority? Ron Kaufman provides advice on what 
you can do right now to start developing a strong service team—and happier customers.


    Amazon Vs. Kobo: Which Is Better For Price And Value?

    By Kim Staflund

    Last year, a major milestone was reached in the ebook industry: self-published authors began taking home the bulk of all author earnings generated on, eclipsing those represented by major traditional publishers.

    There has never been more opportunity in human history to publish a book.  What’s an appropriate price point for an ebook?

    Become A Priority!

    By Sales Coach Nathan Jamail

    Why is it that a sales professional’s number one priority is to close the sale and yet buying the product is the prospective customer’s last priority? Your product or service cannot become a customer’s number 1 priority until you understand the customer's priorities.

    A negotiation is nothing more than a discussion through which both parties seek to formulate and settle upon a mutually beneficial agreement. Our daily professional and personal lives are riddled with negotiations, those across a boardroom table, the kitchen table and everywhere in between.

    What sets a successful negotiator--one who comes out on top in deal-making more often than not--apart from those who struggle to gain advantages?

    Here are 7 "must ask" questions in any negotiation to best ensure a desirable outcome.



    Customer Service is the Foundation for Where 80 Percent of Your Business Should Come: Existing Customers.

    By Bob Livingston, Author of How you do...What you do

    How you do what you do is about achieving Service Excellence, a critical need in our service based economy.

    By Martin Limbeck

    How many times have you heard “Too expensive” or “Can’t you do anything about the price?” when trying to close a deal?  It can be an uncomfortable situation for anyone to be in, but if you know what to say and are prepared, you can stay firm on your offer while maintaining your pride.  


    Martin Limbeck, an international sales authority dubbed “The Porsche of Sales” and author of NO Is Short for Next Opportunity: How Top Sales Professionals Think, says next time this happens to you, be ready with a stock phrase to fire back with.  The key is to say it swiftly, clearly, firmly and resoundingly he says. 


    Check out Limbeck’s 20 favorites. 

    How to Argue Your Point, Plead Your Case, and Prevail in Any Situation

    People negotiate everyday even if they don’t realize it whether it be in business or in their personal lives. Whether it’s a new salary, the price of a real estate transaction, a plumber’s contract, or which in-laws get Thanksgiving this year, people are negotiating.

    How many times have you walked into a business and not been greeted, or worse, been ignored? Smile: Sell More with Amazing Customer Service will find a welcome home in businesses.

    In most cases, yes, drop shippers do charge fees for their drop shipping services. Below are the types of fees you can expect to find with most drop shippers. Although there is old information out there saying that real drop shippers don't charge fees, that is simply not accurate. We have found that more and more suppliers do charge a fee (or fees) for their drop ship services.

    A sales process (or sales pipeline) is the journey sales teams take prospects on to encourage them to become a customer. However, sales teams need more than the typical sales pipeline. They need a robust B2B sales process. Here are the benefits:



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