They’re not always smooth sailing, but most client relationships can be salvaged and improved. Here, I identify some of the toughest types of clients—and explain what you can do to cope with them.
By Andrew Sobel
You’re a master at the work you do. Unfortunately, you’ve got a client who’s so hard to deal with you can’t get to a place where you can prove your value. Sound familiar? It should. From time to time, we’ve all struggled with a client who seems indifferent, constantly questions our judgment, or calls our cell phone demanding attention on a Saturday night.
Here, I describe seven types of tough clients you need to be aware of and the strategies for dealing with them.